At FurniEdge Studio, we want you to feel confident when shopping with us. Every piece of furniture is carefully selected to meet high standards of quality and durability. If for any reason you are not satisfied with your purchase, this Return and Refund Policy outlines how we handle returns, exchanges, and refunds.
Eligibility for Returns
Products may be returned within 14 days of delivery. To be eligible, items must be unused, undamaged, and in their original packaging. Products that show signs of use, damage, or assembly will not qualify for a return. Custom-made or clearance items are non-returnable.
Return Process
To initiate a return, please contact our customer support at info@furniedgestudio.store with your order number, product details, and reason for return. Once your request is approved, you will receive instructions for shipping the item back to us. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item sent by FurniEdge Studio.
Refunds
After the returned product is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days to the original payment method. Shipping charges are non-refundable.
Exchanges
If you received a damaged or defective item, please email us immediately at info@furniedgestudio.store. We will arrange for an exchange or replacement at no additional cost.
Non-Returnable Items
Custom orders, clearance or sale items, and products that have been used or assembled are not eligible for return or refund.
Contact Information
For any questions or assistance regarding this policy, you can reach us at:
Email: info@furniedgestudio.store
Address: Office No. 2, Block No. 24-D, Street No. 100, G-11/3, Islamabad, Pakistan